Ten tips for more effective planning
Gene Mage
In preparing for
battle I have always found that plans are useless, but planning is indispensable.
Dwight D. Eisenhower
It’s the process,
stupid. Gene C. Mage
When results are on the line, successful people make
plans. What does planning mean? Planning is thinking through, in advance,
what we want to accomplish, how we must accomplish it, and the implications of
what we intend to do. Want to plan
well? Here are some ideas that have
proven useful over the years.
- Focus
on outcomes. Spend a maximum amount
of time figuring out what, exactly, things will look like if you
succeed. How much money will the
plan produce? How much territory
will you take? How will you know if
you are successful? Describe, in
detail, the desired state of affairs you wish to call “success”.
- Focus
on strengths. Time wasted working
on weakness is much better spent leveraging strengths. What are you really good at? What does your organization do
particularly well? What things do
people really value about your firm?
Plan around those things you do well.
- Focus
on possibilities. Benjamin Franklin
once observed that, “Most people quit before they start.” Put another way, they analyze all the
problems, without equal attention to all the solutions.Be
resourceful. Focus on all the
resources you do have, rather than all the reasons you cannot do
something.
- Consider
contingencies. Make a long list of
what “might” happen, and plan for what you would do in case things do not
play out as predicted. As Dwight
Eisenhower observed in the quote above, things rarely, if ever, turn out
as planned. We can, however, be
prepared to deal with surprises, rather than quit at the first sign of
trouble.
- Count
the cost. Make a realistic
assessment of the time, energy, and money required to reach your
goal. Things always take longer and
cost more. A clear-eyed analysis up
front will help you go into the battle with sufficient reserves.
- Cover
the bases. Plans affect many
different people. Identify every
person who will be impacted by the plan, and consider their needs. Think about how your plan will affect
other departments, your leaders, your sponsors or investors, even your
family.
- Divide
and conquer. Once you have figured
out where you are going, and how to get there, break down the plan into
the “Three Tees”: Tasks, Timings,
and Titles. What needs to be done, when must it be done, and who will do
it.? Create a detailed project
“master plan” to help break down a big messy undertaking into manageable
chunks.
- Delegate
thoughtfully. How well you delegate
work up front has a lot to do with the results you get when deadlines
hit. Use the “Dr. GRACE”
model: Desired results, guidelines,
resources, accountability, context, and evaluation.” Use a checklist so make sure that
assignments, roles, and responsibilities for the people who must make the
plan work are crystal clear.
- Flex. Someone once told me, “Plan in
pencil.” Be ready and willing to
adapt to real-world business conditions you encounter as you put your plan
into motion. How well you respond
is just as important as how well you plan.
In fact, the better you plan, the better able you are to respond to
the surprises.
- Follow-up. Relentlessly follow up on that which you
put into motion. Make calls. Check quality. Review progress. Do what it takes to translate good
intentions into reality. Never
settle for “I’ll try”. Successful
people live in a world of promises made and kept, not “I’ll try” or
“something came up.” Insist that
people make and keep commitments.
Gene C. Mage is a leadership Author, Speaker, and Syndicated
Business Columnist. For free ideas for
improving your leadership, visit www.makingitwork.com.
©2004 Copyright Gene C. Mage all rights reserved. For reprint permissions, syndication and
licensing details contact gmage@makingitwork.com